Contact and Ordering

Buyers Guide 

Shipping
Free delivery to any location in greater Melbourne. For interstate and international deliveries please contact us for shipping, tax and duty estimates.

Payment
Contact us to place an order and we will go over any applicable custom options and estimate any transport costs. Upon receipt of a 20% deposit we will get starting crafting your instrument. 

Delivery, parts warranty and service.
Due to the high cost of the quality components and materials used we do not carry lots of stock,  so the lead time may vary from the expected 2 months depending on supplier stocks of some components. Parts that we fabricate which are not available off the shelf like the driver bridge and the key selectors are always carried in stock so we can rapidly provide any replacement parts due to damage or warranty claims. The 5 year warranty covers all parts and components under normal use scenarios. The minimal servicing requirements of the resonating harmonic drone can be undertaken in accordance with the service manual with basic skills using simple hand tools, and any replacement of parts can easily be undertaken by your local luthier or guitar tech. We are always happy to promptly answer any questions that arise in the process.

What's included:
-Resonating Harmonic Drone
-Foot mute pedal
-Flight Case
-Tuning Hammer and Allen keys for adjustments
-Spare Felts
-5 year warranty

Other equipment
The Resonating Harmonic Drone requires a stereo amplifier of roughly 100w RMS per side to effectively power the 8 Ohm drivers. The two unbalanced outputs should go to a Di box or other suitable input for high impedance instrument signals.
See the user manual for more details on gear requirements and recommendations.